baba8 Privacy Policy — Your Data, Protected

Key Points

Privacy at a Glance

The cards below summarise our core privacy commitments. The full legal text for each area follows in the sections below.

Section 1

Introduction

baba8 ("we", "us", or "our") is committed to protecting the privacy of all individuals who use the baba8 platform ("Platform"), accessible at baba8.club. This Privacy Policy describes the types of personal information we collect, how we use and safeguard that information, the circumstances under which we may share it, and the rights available to you in respect of your personal data.

By registering for an account on baba8 or by continuing to use the Platform after this Privacy Policy has been made available to you, you acknowledge that you have read and understood this policy. If you do not agree with this policy, you should not use the Platform. This policy should be read alongside our Terms & Conditions, which govern your overall use of baba8.

Section 2

Information We Collect

We collect personal information from you when you register, use, or interact with the Platform. The categories of information we may collect include the following.

• Identity information: full name, date of birth, national identification number or passport number, and a copy of identity documents submitted for KYC verification.
• Contact information: email address, mobile phone number, and residential address (including city and district within Bangladesh, e.g. Dhaka, Chittagong, Sylhet, Khulna).
• Financial information: payment method details (e.g. bKash mobile wallet number, Nagad account reference, Rocket account reference), transaction history, deposit amounts, and withdrawal records. We do not store full bank card numbers on our servers.
• Gameplay and activity data: game session logs, betting history, wager amounts, game outcomes, bonus usage records, login timestamps, and IP addresses used to access the Platform.
• Device and technical data: browser type and version, operating system, device model, screen resolution, referring URL, and general geolocation data (country and city level only — we do not collect precise GPS coordinates).

Section 3

How We Use Your Information

baba8 uses the personal information it collects for the following purposes. We will not use your information for any purpose not listed here without first obtaining your consent or notifying you in accordance with an update to this policy.

• Account administration: to create and maintain your player account, process deposits and withdrawals, verify your identity in accordance with our KYC obligations, and communicate important account-related notices.
• Service delivery: to provide you with access to games, betting markets, promotions, and all other features of the Platform; to personalise your experience based on your preferences and activity history.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, account takeover attempts, and other prohibited conduct under our Terms & Conditions.
• Responsible gaming: to monitor gameplay patterns and identify activity that may indicate problem gambling; to administer deposit limits, self-exclusion requests, and reality check notifications in accordance with our Responsible Gaming commitments.
• Legal and regulatory compliance: to fulfil our obligations under applicable laws and regulations, including responding to lawful requests from regulatory authorities, law enforcement agencies, or courts of competent jurisdiction.

Section 4

Sharing of Personal Information

baba8 does not sell, rent, or trade your personal information to third parties for commercial marketing purposes. We may share your information only in the following limited circumstances.

• Service providers: we share data with carefully selected third-party vendors who assist in operating the Platform — such as payment processing partners (bKash, Nagad, Rocket infrastructure providers), KYC verification services, customer support platforms, and analytics providers. These parties are bound by contractual data-processing agreements and may not use your data for their own purposes.
• Legal obligations: we may disclose your personal data to law enforcement authorities, regulatory bodies, or courts when required to do so by law, court order, or other binding legal process.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of baba8's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer in advance where reasonably practicable.
• Fraud and security: where we reasonably suspect fraud, money laundering, or a serious breach of our Terms & Conditions, we may share relevant data with other gaming platforms, financial institutions, or investigative agencies for the purpose of fraud prevention.

Section 5

Payment Data and Financial Security

All financial transactions on the baba8 platform are processed in Bangladeshi Taka (BDT) through our integrated payment partners. When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or any other supported method, the transaction is handled directly by the relevant payment provider using their own security infrastructure. baba8 receives a transaction reference and confirmation but does not process raw card or mobile banking credentials through our own servers.

We retain transaction records (amounts, dates, payment method references, and outcomes) as part of our standard financial record-keeping obligations. These records are stored securely and are accessible only to authorised baba8 personnel and, where legally required, to regulatory authorities. We do not share transaction histories with third parties for commercial purposes.

Section 6

Cookies and Tracking Technologies

baba8 uses cookies and similar tracking technologies to improve Platform performance, understand user behaviour, and maintain session security. We use the following categories of cookies.

• Essential cookies: these are strictly necessary for the Platform to function. They maintain your login session, remember your language preference, and ensure that security features operate correctly. These cookies cannot be disabled without breaking core Platform functionality.
• Analytics cookies: we use anonymised analytics data to understand how users navigate the Platform, which pages are most visited, and where users encounter difficulties. This data is used to improve the Platform experience. Analytics data is aggregated and does not identify you personally.
• Preference cookies: these remember your settings and choices on the Platform (such as display preferences) so that you do not need to re-enter them on each visit.

You can control and manage cookies through your browser settings. Disabling essential cookies may affect your ability to use certain features of the Platform, including the ability to maintain a logged-in session. For detailed instructions on managing cookies, please refer to your browser's help documentation.

Section 7

Data Retention

baba8 retains your personal data for as long as your account remains active and for a reasonable period thereafter in order to fulfil the purposes described in this Privacy Policy. Specifically: account and identity data is retained for the duration of your account plus a minimum of five (5) years after account closure, in order to meet our legal and regulatory record-keeping requirements. Transaction data is retained for a minimum of five (5) years from the date of each transaction.

Once the applicable retention period has expired and there is no longer a legal or regulatory basis for retaining your data, baba8 will securely delete or anonymise your personal information. Where anonymisation is used, the anonymised data may be retained indefinitely for statistical and analytical purposes without identifying you.

Section 8

Your Privacy Rights

Subject to applicable law, you have the following rights in respect of your personal data held by baba8. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 30 days.

• Right of access: you may request a copy of the personal data baba8 holds about you, together with information about how it is being used.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right of erasure: you may request that baba8 delete your personal data where there is no longer a legitimate purpose for retaining it. Please note that certain data may be retained where required by law or for the prevention of fraud.
• Right to restrict processing: in certain circumstances, you may request that baba8 limit the way in which it uses your personal data while a complaint or query is being investigated.
• Right to withdraw consent: where our use of your personal data is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

Section 9

Security of Your Information

baba8 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, access controls that restrict internal access to personal data on a need-to-know basis, regular security assessments and vulnerability testing of our Platform infrastructure, and secure data storage with encrypted backups.

While we take all reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security. In the event of a data breach that is likely to affect your rights or interests, we will notify you as soon as reasonably practicable and take all reasonable steps to mitigate the impact.

Section 10

Children and Minors

The baba8 Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected].

Section 11

Third-Party Links and Services

The baba8 Platform may reference or integrate with third-party services, including game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, as well as payment providers. These third parties operate under their own privacy policies and data practices, which are independent of this Privacy Policy. baba8 is not responsible for the privacy practices or content of any third-party service. We encourage you to review the privacy policies of any third-party services you use in connection with your baba8 account.

Section 12

Changes to This Privacy Policy

baba8 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the Effective Date at the top of this page and, where appropriate, notify registered players by email or through a prominent notice on the Platform. Your continued use of the Platform after the updated policy has been published constitutes your acceptance of the revised Privacy Policy. We recommend that you review this page periodically to stay informed about how we protect your personal information.

Contact Us

Privacy Queries and Data Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how baba8 handles your personal information, please contact our support team. We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them within 30 days.

Email: [email protected]